Job Description:
1-3years of relevant experience as a Network Operations Center(NOC) or technical support center technician/engineer or Experience with PC hardware, network troubleshooting

Role Details:

• Excellent written and oral communication skills
• Ability to collaborate and work with internal teams and external partners
• Understanding of NOC monitoring tools and event handling
• Good understanding of ITIL processes
• Experience in end to end incident management, ticketing/ticketing tools and supporting
maintenance requests
• Good understanding of data networking / data communications /video networking
technologies
• Experience in running and understanding the output of basic commands on device consoles/CLI
(Linux Command Line)
•Familiarity with American Sports events (Eg: MLB Baseball, College Football, NFL, NBA Basketbal,
etc.)
•Basic knowledge Audio/Video technologis (of H.264, MPEG2, ATSC, PCM, AC3) will be an added
advantage but not a must